{"id":14007,"date":"2018-12-12T20:04:43","date_gmt":"2018-12-12T20:04:43","guid":{"rendered":"http:\/\/medgoo.com\/?p=14007"},"modified":"2018-12-12T20:42:37","modified_gmt":"2018-12-12T20:42:37","slug":"strategies-to-help-physicians-cope-with-patient-disrespect","status":"publish","type":"post","link":"https:\/\/medgoo.com\/index.php\/2018\/12\/12\/strategies-to-help-physicians-cope-with-patient-disrespect\/","title":{"rendered":"14 Strategies to Help Physicians Cope with Patient Disrespect"},"content":{"rendered":"

In the course of their professional duties, physicians can encounter disrespectful patients. When this happens, there are various strategies that the physician can use to cope with such a situation. <\/p>\n

    \n
  1. The physician can gather information in an attempt to find the source of this problem, which can help to prevent repeat incidences of disrespect in the future.<\/li>\n
  2. Communicating with the angry patient to determine the source of their anger.<\/li>\n
  3. It is important for the physician to remain cool throughout the encounter and in extreme cases, to terminate the professional relationship.<\/li>\n
  4. Shaking off the encounter and not taking it personally.<\/li>\n
  5. Setting clear boundaries that should not be crossed by the patient.<\/li>\n
  6. Avoiding engaging the patient in back and forth arguments that can escalate the situation.<\/li>\n
  7. Being empathetic and attempting to understand what the patient might be going through.<\/li>\n
  8. Engaging the patient in reasonable conversations to reduce tension.<\/li>\n
  9. Re-engaging the patient after addressing their inappropriate behavior.<\/li>\n
  10. Undergoing training on the best tactics to handle such situations.<\/li>\n
  11. Ensure that any interaction with the patient is non-confrontational.<\/li>\n
  12. Attempt to communicate with manipulative patients.<\/li>\n
  13. Set limits on expectations from patients by having clearly written policies and guidelines.<\/li>\n
  14. Collaborating with the team to find the best way to resolve such issues.<\/li>\n<\/ol>\n

    Resources:<\/p>\n

    8 Ways to Deal with Difficult Patients<\/a> – PHYSICIANS PRACTICE<\/p>\n

    6 Tips for Dealing with Difficult Patients<\/a> – Jacksonville University<\/p>\n

    How to Handle Difficult Patients<\/a> – Ausmed<\/p>\n

    How to Deal With ‘Problem’ Patients at Your Healthcare Practice<\/a> – PatientPop<\/p>\n

    How to Address Inappropriate Patient Behavior<\/a> – HealthLeaders<\/p>\n

    Source: AskWonder<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":"

    In the course of their professional duties, physicians can encounter disrespectful patients. When this happens, there are various strategies that the physician can use to cope with such a situation. The physician can gather information in an attempt to find the source of this problem, which can help to prevent repeat incidences of disrespect in […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-14007","post","type-post","status-publish","format-standard","hentry","category-articles"],"_links":{"self":[{"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/posts\/14007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/comments?post=14007"}],"version-history":[{"count":0,"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/posts\/14007\/revisions"}],"wp:attachment":[{"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/media?parent=14007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/categories?post=14007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medgoo.com\/index.php\/wp-json\/wp\/v2\/tags?post=14007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}