Saturday, January 23, 2021

Survey Results: Trust Between Patients and Physicians

Survey: Are Web-Based Patient Rating Systems Bad for Patient Health?

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Trust is the cornerstone of a healthy physician-patient relationship. However, in many cases, this crucial element appears to be lacking. Many patients turn to internet research, friends or family who are not medical professionals, and friends who are medical professionals when offering a rebuttal for an unwanted treatment program.

Surprisingly, 7 in 10 patients surveyed report they actually trust advice from the internet—good old Doctor Google—more than they do the advice from their own physician. Another 57 percent feel friends and family are more credible than their physician when it comes to doling out medical suggestions.

What do the physicians think? A staggering 9 in 10 say they’ve encountered patients who feel they themselves are more knowledgeable than their physicians regarding their health condition and possible treatment plans.

See final report in this series: Ratings Details: From Wait Times to Communication

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